Frequently Asked Questions

Everything you need to know about your Dragons Team Store order

How long does shipping take for official team jerseys?

Standard shipping typically takes 5-7 business days. For customized or personalized jerseys, please allow an additional 3-5 business days for production before shipment.

What is your return policy on game-day gear?

We offer a 30-day return policy for all unworn and unwashed merchandise with original tags attached. Please note that custom-printed jerseys and final sale items are not eligible for return.

Are the products sold on Dragons Team Store authentic?

Yes, we are the official retail partner. All merchandise, including jerseys, headwear, and equipment, is 100% authentic licensed team gear.

How do I determine the right size for my apparel?

We provide a comprehensive size guide on every product page. Since athletic fits can vary by manufacturer, we recommend measuring a shirt you already own and comparing it to our charts.

Do you offer international shipping for global fans?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.